Making observations instead of evaluations is an example of which communication technique?

The communication technique that involves making observations instead of evaluations aligns with the principles of Non-violent Communication (NVC). This approach emphasizes expressing our observations in a neutral and objective manner, which allows for clearer communication and minimizes the likelihood of misunderstandings or defensiveness.

In Non-violent Communication, the focus is on clearly articulating what we see or experience without filtering it through personal judgments or feelings, which helps maintain respect and understanding between parties. For instance, saying "I notice you haven't submitted your report" is an observation, whereas saying "You are always late with your reports" constitutes an evaluation and can provoke a defensive response.

The other choices, while relevant in their own right, do not specifically emphasize the practice of making observations versus evaluations. Sympathy tends to involve feelings of pity or sorrow for someone else’s misfortune, whereas Stages of Change and Self Determination Theory relate to motivational aspects of behavior change and autonomy in decision-making, respectively. These aspects do not directly address the notion of communication techniques aimed at improving interpersonal exchange through observation.