Expressing empathy includes making observations rather than evaluations. Which statement demonstrates evaluation?

The statement that demonstrates evaluation is characterized by language that carries a judgment or negative connotation about a person's actions. In this case, saying "You failed to drink 5 cups of water each day last week" implies a judgment about the individual's behavior that suggests they did something wrong or inadequately. This statement expresses disappointment or dissatisfaction rather than simply observing the facts about their drinking habits.

Evaluations can trigger defensiveness in the person receiving feedback, which can hinder effective communication and undermine the development of a supportive relationship. In contrast, the correct answer highlights an evaluative stance, while the other choices either present factual observations or suggest potential areas for improvement without judgment. Understanding this difference is essential for health and wellness coaches, as it helps to foster an environment of trust and openness in coaching relationships.